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Then select the “Sent Items” folder in the Folder Pane.To open the Sent Items folder in Outlook, click the “Mail” icon in the Navigation Bar.The Sent Items Folder in Outlook – Instructions The Sent Items Folder in Outlook – Instructions: A picture of the Sent Items folder in Outlook.
#How to find a missing folder in outlook 2016 for mac how to
To learn how to attempt to recall an email message, please read our “ Recall a Message in Outlook” blog post. This function will only work, however, if the recipient of the email has not yet opened the message.
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The Sent Items folder also lets you attempt to recall messages you have sent to others. To learn how to resend messages from the Sent Items folder, please read our “ Resend a Message in Outlook” blog post. You can use the items in your Sent Items folder to resend messages that were lost during delivery. Email is normally very reliable, but occasionally problems can occur that will cause you to lose messages you tried to send. The Sent Items folder in Outlook also lets you resend lost messages.
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You can view, sort and print messages in the Sent Items folder the same way that you would in your Inbox. The Sent Items folder contains copies of all the messages that you have sent to others. Then select the “Sent Items” folder in the Folder Pane. To view the contents of the Sent Items folder in Outlook, click the “Mail” icon in the Navigation Bar. If you have backups of the local Outlook profile it may be worth a shot to give what saved me a try.The Sent Items Folder in Outlook – Overview The moral of the story is if you do Office 365 you had better implement a backup that you have control of and don't expect any help from Microsoft if there is trouble. I have only contacted Office 365 support twice and both times were a joke. Then I restored his most recent cache file and reconnected him to the network, opened Outlook and then imported the missing folder. I then just started Outlook 'offline', exported the folder to a. I never did get an answer from them but I was able to recover his missing folder by restoring his Outlook cache from a backup and then disconnecting his computer from the network before booting up Outlook. 3 days later I got an email that they had tried to contact me by email and phone and not heard back so they were closing the ticket. I explained that to the support guy and he 'updated' the ticket and said he would get back to me. I suspect there was something lost in translation between the support agent and the engineer because what they wanted me to do made no sense at all. Only problem was that the customer hadn't subscribed to and didn't have access to the eDiscovery tools he wanted me to use and I'm not sure what good a 'hold' would do days after the fact? Kind of hard to use tools that are not available to you. Two days later I received an email from 'support' with instructions from the engineer to use eDiscovery tools to put a hold on the mailbox and to see what happened to the folder. It took them a few hours to get back to me initially but after a quick few questions and connecting to the computer so he could 'point' out where to look he told me they would have to assign an engineer to look into it and get back to me. He had a few missing items that would cause him serious pain if we couldn't recover them so I contacted support. I looked everywhere for it and could find no sign of the folder or its contents in any folder, deleted items or in recovering deleted items. I figured the same thing - he accidentally moved or deleted etc. A folder in his mailbox just 'went away'.